Salesforce

Website:: www.salesforce.com (external link)
Headquarters:: San Francisco, CA, USA
Last verified:: August 20, 2026

Salesforce is a global CRM and application platform vendor. Its human services relevance comes through two distinct vertical offerings — the nonprofit product (Nonprofit Cloud, currently rebranding to Agentforce Nonprofit) and Public Sector Solutions for government — plus an ecosystem of third-party human services products built on the Salesforce platform.

Products

Salesforce Nonprofit Cloud
Salesforce's nonprofit offering — currently branded Agentforce Nonprofit (formerly Nonprofit Cloud) — providing program management, case management, and outcome management as a vertical layer on the Salesforce platform.
Salesforce Public Sector Solutions
Salesforce's government offering: prebuilt public-sector apps and data models — including Benefit Management, Social Program Management, and Provider Management — on the Salesforce platform, with FedRAMP High-authorized infrastructure.