Case Management Guide

Case Management Software

Software for human services case management — the systems nonprofits, social service organizations, care coordination programs, and public agencies use to manage clients, services, referrals, and outcomes. Every profile is built from sourced, dated research; we publish no ratings or rankings.

Start with the kind of system you need

Before comparing features, it helps to know what type of solution fits your organization. These categories are descriptive, not a ranking — see our guide to choosing a model.

Ready-to-Use A purpose-built application designed around an established workflow — organizations configure settings, users, and programs rather than undertaking a substantial custom implementation. Configurable Purpose-built software that supports meaningful adaptation of forms, programs, workflows, reports, and terminology to fit the organization. Highly Configurable A human services platform intended for complex organizations with multiple programs, funding streams, agencies, or substantial implementation-specific configuration. Platform-Based A case management solution built on a broader application platform that supports substantial extension and customization beyond predefined workflows.

Showing Configurable products and editions · Clear filter

Or see the whole market at once: the human services case management software landscape.

3 products

Bonterra Apricot

by Bonterra

Configurable human-services case management and impact-management software for nonprofits and public-sector agencies.

Configurable

Target market
Nonprofits, public-sector agencies, healthcare and human-services organizations.
Deployment:
Cloud/web-based
Pricing:
not published
Last verified:
August 19, 2026

Casebook

by Casebook PBC

Configurable cloud software for human services organizations covering intake, case management, services, referrals, workflows, reporting and related client data.

Configurable

Target market
Nonprofit and public-sector human services organizations, from small teams to larger agencies.
Deployment:
Cloud/SaaS
Pricing:
publicly available
Last verified:
August 19, 2026

QG Case

by QuesGen Systems, Inc.

Human-services case management software for nonprofits, CBOs, violence-intervention and complex-care organizations.

  • QGCase Essentials: Ready-to-Use
  • QGCase Pro: Configurable
Target market
Nonprofits/CBOs through hospital-based violence-intervention and complex-care programs.
Deployment:
Cloud/web-based
Pricing:
not published
Last verified:
August 19, 2026

More products are being researched and added. Directory listings are alphabetical or by verification date — never ranked by editorial preference.