Case Management Guide

Case Management Software Pricing

Pricing in human services case management software is unusually hard to compare. Vendors mix models — per-user, per-site, flat subscriptions, tiered plans, and custom quotes — and many publish no pricing at all. Two products at "the same price" can differ enormously once you account for add-on modules, implementation, training, data migration, and support fees, or an annual-payment requirement behind an advertised monthly rate.

We therefore never reduce pricing to a single comparable number or a "cheapest" list. Instead we record what vendors actually publish, when we verified it, and what commercial conditions attach — and say plainly when pricing is not public.

Researched products

Pricing availability for researched case management products
Product Public pricing? Published plan pricing Last verified
Bonterra Apricot Bonterra No — custom quote Not publicly disclosed August 19, 2026
Bonterra ETO Bonterra No — custom quote Not publicly disclosed August 20, 2026
Bonterra Penelope Bonterra No — custom quote Not publicly disclosed August 20, 2026
Casebook Casebook PBC Yes from USD 29 lowest published plan price — see the profile for models, units, and conditions August 19, 2026
CharityTracker Simon Solutions Yes from USD 20 lowest published plan price — see the profile for models, units, and conditions August 20, 2026
Clarity Human Services Bitfocus No — custom quote Not publicly disclosed August 20, 2026
ClientTrack by CaseWorthy CaseWorthy No — custom quote Not publicly disclosed August 20, 2026
Exponent Case Management Exponent Partners Yes Not publicly disclosed August 20, 2026
QG Case QuesGen Systems, Inc. No — custom quote Not publicly disclosed August 19, 2026
Salesforce Nonprofit Cloud Salesforce Yes from USD 60 lowest published plan price — see the profile for models, units, and conditions August 20, 2026
Salesforce Public Sector Solutions Salesforce Yes from USD 275 lowest published plan price — see the profile for models, units, and conditions August 20, 2026

Prices are the lowest published plan price we could cite at verification time and are not adjusted for differing units, minimums, or billing terms — they are starting points for inquiry, not a ranking.

Pricing facts follow our methodology: never invented, always cited, always dated. When a vendor doesn't publish pricing, we say "not publicly disclosed" rather than guessing.